Case studies
Philinsure Automates Micro-Insurance, Processing Mass Policies in Minutes for RAFI
November 18, 2025Philinsure, a leading corporate broker in the Philippines, faced a massive operations crisis. They were responsible for managing a high-volume, complex micro-insurance program for their partner, RAFI Micro-Finance (RMF), but the sheer scale of RMF's customer base made manual processing impossible. The team struggled to accurately match thousands of different loan types with the correct…
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TrueMoney Taps 27M Users, Becoming a FinTech Super App with Igloo’s Insurance Marketplace
November 17, 2025As Thailand's leading e-wallet, TrueMoney had a bold vision: to evolve from a simple payments app into a comprehensive financial "super app" for its 27 million users. However, their ambition to launch a new insurance marketplace was completely blocked by their legacy tech vendor. The old system was rigid and inflexible, unable to support the…
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MSIG Vietnam Transforms Bancassurance with a 100% Digital Agent Journey
November 10, 2025MSIG Vietnam aimed to capitalise on its strategic bancassurance partnership, but its sales process was stuck in the past. Agents in bank branches were burdened with inefficient manual data entry and physical paper forms, leading to slow sales cycles and a high risk of errors. This core operational bottleneck made it incredibly difficult to sync…
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DANA Diversifies Revenue Streams by Offering Value-Added Services to Its Growing Segment
October 14, 2022DANA Indonesia noticed that a large number of its transactions is coming from top-ups of game credits. This presents an opportunity for DANA to expand its offerings to its gaming segment
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Shopee Increases LTV by Cross-Selling to Targeted Customer Segment
October 14, 2022Shopee saw the opportunity to cross-sell to its customers purchasing high-value products. The e-commerce player then worked with Igloo to launch two insurance products.
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Foodpanda Thailand insures over 10,000 of its riders in with PandaCare
November 30, 2021Partnering with Foodpanda Thailand, Igloo created PandaCare – comprising motor, personal accident and hospitalisation income protection.
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Bukalapak: Expanding customer offerings in E-Commerce
November 23, 2021Bukalapak teamed up with Igloo to offer six different protection policies to merchants and consumers on its platform.
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