Case studies


MSIG Vietnam Transforms Bancassurance with a 100% Digital Agent Journey
November 10, 2025MSIG Vietnam aimed to capitalise on its strategic bancassurance partnership, but its sales process was stuck in the past. Agents in bank branches were burdened with inefficient manual data entry and physical paper forms, leading to slow sales cycles and a high risk of errors. This core operational bottleneck made it incredibly difficult to sync…
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DANA Diversifies Revenue Streams by Offering Value-Added Services to Its Growing Segment
October 14, 2022DANA Indonesia noticed that a large number of its transactions is coming from top-ups of game credits. This presents an opportunity for DANA to expand its offerings to its gaming segment
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Shopee Increases LTV by Cross-Selling to Targeted Customer Segment
October 14, 2022Shopee saw the opportunity to cross-sell to its customers purchasing high-value products. The e-commerce player then worked with Igloo to launch two insurance products.
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Foodpanda Thailand insures over 10,000 of its riders in with PandaCare
November 30, 2021Partnering with Foodpanda Thailand, Igloo created PandaCare – comprising motor, personal accident and hospitalisation income protection.
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Bukalapak: Expanding customer offerings in E-Commerce
November 23, 2021Bukalapak teamed up with Igloo to offer six different protection policies to merchants and consumers on its platform.
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