Offer insurance products to your customers through a branded marketplace
Offer direct access to the perfect insurance products, ensuring protection for your customers and their families with Igloo’s end-to-end digital insurance platform.
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Powerful white-label insurance marketplace designed to boost ancillary traffic and generate revenue
Benefits
Flexible
Choose modules you require - telesales, marketing automation, comparison, "buy-now-upload-later".
Streamlined UX
Intuitive user interface which enhances conversion rate.
Product diversity
Provide your customer with customised insurance products that complement your business offerings.
Third-party integrations
Igloo’s open APIs make integrating with other critical third-party tools or software easy and fuss-free.
Infinite flexibility
Igloo's infrastructure adapts to any scenario, allowing you to start from scratch, import ready-made blueprints, or build reusable components for multiple products.
Scalable
Launch new products and enhance content with minimal development as your business evolves.
Open up a new revenue channel with your own insurance marketplace
End-to-end customer journey
Customised brand experience
Deliver a fully branded experience that resonates with your customers, leveraging your company’s identity and values.
Conversion rate optimised
An intuitive, user-friendly platform gives your customers a straightforward purchasing process, enhancing satisfaction and reducing drop-offs.
Analytics dashboard
Gain valuable insights into customer behavior, preferences, and demographics.
Centralised policy management
Manage all of your policies, claims and renewals in one centralised platform. Igloo consumer's admin portal also gives you a central view of your customers, bill management and reconciliation capabilities.
260+ insurance products
Offer curated options that fit your customers' unique needs, featuring products from multiple insurers via Igloo’s extensive connectivity.
Higher scalability
Rapidly launch diverse insurance products with minimal development required.
Transparency
Enable your customers to transparently discover prices and products.
End-to-end solution to offer insurance products to your customers
Flexible and customisable modules that address every stage of the customer buying journey. Add, remove or enhance specific features based on your evolving business needs.
Features
Sell
SEO-friendly website
Mobile responsive, SEO-ready web platform for customers to browse and purchase products.
Telesales capability
Follow up with leads through voice and chat.
Marketing automation
Scale your marketing efforts, convert leads and increase repeat purchases using logic flows.
Purchase flows
Allow hassle-free guest checkouts, “buy now, upload later” to reduce drop-off, and integrate with various payment methods.
Multi-language CMS
Serve content to multiple markets in their local languages on a single platform.
Manage
User authentication
Enable account sign-up, email verification through one-time password (OTP).
Leads management
Store, manage and communicate with leads.
Customer portal
Facilitate seamless policy issuance and claims management, ensuring a smooth transaction process.
Admin portal
Get a high level overview of customers, purchase history, renewals and policy management.
Analyse
Usage tracking
Every user’s session on the platform is tracked from entry to exit, giving a comprehensive full funnel view of the customer journey.
A/B testing capability
Create experiments to test marketing initiatives and improve conversion rates.
Performance Analytics
Analyse product performance and customer purchase trends to identify areas for improvement and strategic decision-making.
How leading e-Wallet TrueMoney Thailand sold insurance products at scale to their 27+ million app users
Case study
Background
TrueMoney has 27 million app users that mostly use the app to make digital payments, pay at 7-11 and top up their True prepaid sim card. They have the ambition to become a financial service super app and started to offer insurance products.
Requirements
- Full digital journey adapted to each insurance product (ie PA, motor, travel, etc.)
- Simple product configurator and builder
- Fast product launch with products from multiple insurers
- Dashboard to track key metrics
Pain points
- Previous tech vendor’s solution could not support purchase journeys for different insurance products
- No easy way to configure and launch new products
- No proper dashboard to track key performance metrics
Igloo's direct-to-consumer solution addressed their pain points and delivered impactful results
TrueMoney created an additional revenue stream using Igloo Consumer to embed an end-to-end insurance marketplace in their app to offer insurance products to their 27+ million users.
Solution
White-label insurance marketplace
TrueMoney's 27+ million app users get access to a full-feature, end-to-end insurance marketplace, allowing them to purchase a wide range of insurance products offered by various insurers, all without leaving the TrueMoney app for a seamless buying experience.
Familiar user experience
Payment gateway, notifications, UI/UX and more are all adapted to TrueMoney's brand identity to ensure customer familiarity and high take-up rates of insurance products within the marketplace.
End-to-end customer journey
Customers can directly pay with their preferred payment method, receive confirmation, and get access to a customer portal to review their policy information.
Insurer portal
For both the TrueMoney team and their insurer partners to track the performance of the partnership.
Book a demo of Igloo Consumer and uncover the possibilities for your business
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