Embedded Insurance For Businesses

Provide protection to your customers when and where it matters most

Insurtech solution

>0M

policies facilitated

since 2016

>0M

claims processed

through API

projects shipped

across 8 countries

What is embedded insurance

Embedded insurance, also known as “insurance as a feature”, extends your business’s offerings to include insurance products and coverage, positioning them as a value-add on top of your non-insurance goods or services.

Embedded insurance simplifies and streamlines typically complex insurance purchases to either a one-click opt-in or a frictionless opt-out experience for your customers. With Igloo’s proprietary inhouse tech such as dynamic pricing and AI recommendations engine, personalisation at scale is as easy as plugging and playing our API in your business’s platform.

Why embedded insurance

Additional revenue stream
Add a revenue stream with minimal cost and operational headaches while enhancing engagement with your customers. By incorporating an insurance offering component at relevant and critical touchpoints, it’s a win-win for everyone.
Transform your brand image
Transform an otherwise largely transactional relationship with your customers to a holistic and customer-focused one. Thereby positioning your business in your customer base as a brand that cares instead of just a provider of goods or services.

Online capabilities

Igloo offers endless possibilities without the limits of typical, traditional insurance set-ups, of which the digital aspect of embedded insurance by Igloo is where security and ease meet speed and scalability.

Rapidly ship & customise insurance products
Igloo patented zero-code digital insurance platform, enables rapid customisation of complex insurance products and distribution to your customers at the point of need in mere weeks, not months.
Flexible all-in-one API
Recommendations engine and dynamic pricing module powered by state-of-the-art AI models in a single unified API, seamlessly embedded in any touchpoint for the best customer experience through a simple integration process.
Full-feature white-labelled platforms
Standalone marketplace, sales platform, customer portal, admin panel, you name it - and all with your brand. Handling everything from policy management, quotes, purchases, activations and claims.

How we can help

Offline capabilities

For businesses with brick and mortar presence, Igloo offline capabilities adapt solutions to fit in-person or self-serve scenarios while ensuring secure, consistent and timely data synchronisation. Our friendly customer service support team is also always a call or email away.

Seamless integration with POS in retail stores
Custom integration with your point-of-sales (POS) system or app to capture offline policy purchases bundled with your products and services, and leaving the heavy lifting of post-sales processes to Igloo.
End-to-end digitisation & automation tools
Your customers can self-serve through QR codes and online white-labelled microsites or physical insurance cards. Alternatively, appoint sales intermediaries to facilitate policy issuance with customers, bulk upload user data for a done-for-you model.
Real-time multi-location data monitoring
POS integration with Igloo opens up a live admin dashboard for retail chain owners to monitor sales performance across stores, giving you full visibility on data to identify opportunities and track targets.

And many more possibilities. We’re just scratching the surface with the most common omni-channel solutions successfully implemented for our partners and their customers. Have a unique business case? Igloo is always up for the challenge.

How we can help

Why Igloo

End-to-end bespoke solutions for industry niches

Igloo covers every part of the customer journey, from quotes and activation to claims processing and renewals. Our industry niche expertise informs our insurance product blueprints, cutting short the time of designing bespoke offerings that suit your business and unique customer needs. Just kick back and relax while Igloo does what we do best while you do what you do best.

Scalable across markets and channels

Having successfully delivered 200+ projects and actively maintaining them across Southeast Asia and online and offline channels, embedded insurance by Igloo+ is ready for any scale. Our regional partnerships are testament to our scaling capabilities. Regional expansion, multi-language, multi-currency - you name it, we support it. Online, offline or both, no sweat. Full access to our global network of reputable insurers all through the Igloo API.

Technological innovation is in our DNA

We don’t just adopt advanced technologies such as cutting-edge AI models, blockchain, Internet of Things (IoT) and big data, we create our own award-winning tech as well. All to better understand business needs, customer demands, and how to make insurance accessible and affordable to all.

Robust and reliable customer support

Igloo has dedicated CX teams across the region to handle your customers’ concerns and queries around policies and claims, with customisable SLAs to fit your needs and requirements.