Customer Portal

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about Igloo

Dedicated support that delights and solves problems

If you have purchased a policy from one of our partners, your log in email address will be the same as the one you used on their website or app.

If you bought directly from Igloo, you would have received policy documents directly in your inbox – that’s your log in email address.

If you’re not sure of your log in email address, but have a policy document, just fill out our account retrieval form and we’ll recover your email address.

For any other customer support, please use our general support request form and our team will get back in no time.

  • existing customer

    Existing customer

    Log in to your account to manage policies, make claims, or download documents.

  • account retrieval

    Account retrieval

    Recover your log in email address by providing policy document details through this form.

  • general support

    General support

    For questions or any other support request not directly related to a specific policy.

  • We make insurance accessible

    We believe that everyone should have access to insurance services that are affordable, simple, effective and honest. We are making this happen by partnering with like-minded partners.

  • We make insurance desirable

    Contact our team of experts to build tailored, value-focused insurance products to attract customers and unlock new revenue streams into the growing Southeast Asian insurance market.

  • We make insurance simple

    Our agile innovation process makes it easy to build and manage insurance products. Just give us the platform and we’ll build the technology.