All-in-one Agency Management Tech Suite

Next-gen insurtech solution for insurance agencies to scale digitally across the region

Insurtech solution

How Igloo’s agency management suite can help

Scale your agency business across multiple countries with a white-labelled agency management system (AMS) powered by a leading regional insurtech’s learnings in the Southeast Asia region, used by 45,000 sales intermediaries in just 2023.

Streamline every process and touchpoint
Enable agents to sell more, faster
Automate administrative flows
Access crucial data in a single source of truth

Streamline every process and touchpoint
Bring everything from pre-sales and post-sales to agent onboarding, engagement and rewards together on a unified platform, giving you a complete view of every touchpoint your agents have with your customers. Never struggle with a lack of visibility so you can focus on strategy and optimisation.
Enable agents to sell more, faster
Your agents never have to worry about the boring yet important steps of sales such as quote generation, policy issuance and commission tracking among others, Igloo’s AMS settles that while they focus on closing deals. Searching for insurance products and their most up-to-date benefits and details are just a few taps away too.
Automate administrative flows
Gone are the days of your agents being buried in administration. Everything that can be automated is automated, and that includes everything at the agency level including agent onboarding, customer engagement and commission disbursement.
Access crucial data in a single source of truth
Igloo’s AMS consolidates all the crucial data points in a single admin dashboard, allowing for filtering and sorting across every agent or customer touchpoint.

Everything you need in an AMS and more

Manage
- Agent Onboarding
  User-friendly signup/login process for individual agents.
- Tiered Agency Structure
  Establish hierarchical agency structures with tiered levels for better organisation.
- Referral Code System
  Enable agents to onboard new recruits under them using referral codes, facilitating network growth.
- Product Onboarding
  You can onboard your own choice of insurance products using our in-house digital insurance platform
- Agent Support
  Dedicated support resources to assist agents with any queries or issues they encounter
Streamline
- Quote Generation
  Generate quotes quickly and accurately based on customer information and insurance products.
- Policy Issuance
  Facilitate seamless policy issuance on behalf of customers, ensuring a smooth transaction process.
- Customer Management
  Easy access to policy documents and customer information.
- Automated Notifications
  Automated notifications for agents and customers at key stages of the sales process, improving communication and transparency.
- Mobile Accessibility
  Access Ignite’s features on-the-go via mobile devices, allowing agents to conduct business from anywhere.
- Learning Management
  Agents get an ever-growing library of product training manuals, brochures, and lessons to improve their product knowledge.
Optimise
- Automated Commission Calculation
  Automatically calculate commissions based on predefined rules and parameters, eliminating manual errors.
- Commission Tracking
  Track commission earnings in real-time, providing agents with visibility into their earnings.
- Commission Disbursement
  Seamless transfer of commissions to agents’ bank accounts upon policy issuance, ensuring timely payments.
- Performance Analytics
  Analyse agent performance and commission trends to identify areas for improvement and strategic decision-making.
- Customer Lifecycle Marketing
  Automated nurturing series of marketing messages to either push the customer down the purchasing funnel or winback potentially disengaged customers.

And a whole bunch of others, and the list keeps growing as we improve the AMS.

Features

White-labelled to fit your brand

Colors, fonts and everything brand-related are customised to fit your agency's image.

Screenshots

Why Igloo

Reputable insurer partners

Leverage our growing network of trusted and reliable insurers to get instant access to a wide range of tried-and-tested insurance products, all configurable to fit your agents’ client base.

Skin in the game

Igloo uses the same AMS suite as part of our distribution channels across several markets, used by 45,000 sales intermediaries in just 2023. It’s in our best interest to constantly improve the platform and tech that powers it.

You own your data

We take data ownership and privacy very seriously. Igloo only provides the tech while all data sits in your own servers or servers that we help you set up. You receive tech updates through an API that can only be initiated and authorised by your team, only if you want to.

Our insurer partner network

Give your agents access to an expansive and ever-growing network of regional and local insurers, extending their sales opportunities to virtually limitless bounds. We can also onboard insurers of your choice by working with the tech team to integrate their products onto the app.