Regional insurtech leader launches end-to-end digital solutions to enable insurers and businesses to scale distribution and unburden operational inefficiencies
- Igloo leverages its proven product and tech expertise with Igloo Tech Solutions, comprising a suite of solutions covering the full insurance value chain, including Igloo Partner, Igloo Agent and Igloo Consumer; and Core system, Claims and Admin modules.
- These solutions have powered Igloo’s successful embedded, agent, and direct-to-consumer businesses, enabling product launches at scale across key distribution channels.
- Igloo is quickly developing more AI capabilities to power Tech Solutions enabling insurers to automate claims, detect fraud, and streamline insurance processes.
- The leading insurtech has refined these solutions over the last 5 years; 75+ brands and insurers have utilised Igloo’s tech as part of their insurance operations.
- Igloo Tech Solutions is seeing early success with uptake by notable insurer and commercial names across the region.
SINGAPORE, 2 June 2025 – Igloo, a leading regional insurtech, is reinforcing its commitment to making insurance more accessible with the launch of Igloo Tech Solutions.
Building on its success in embedded insurance, sales intermediaries and consumer spaces, Igloo’s new business line offers insurers and brands a comprehensive suite of digital tools designed to unlock new revenue streams, streamline operations, adopt AI capabilities and enable scalable growth.
Meanwhile, McKinsey’s 2025 Global Insurance Report notes that emerging trends and advances in generative AI are opening new opportunities to modernise and streamline the entire insurance value chain, thereby forcing insurers to rethink how they design, price and deliver products.
Igloo aims to be a trusted partner for insurers and brands in maximizing these growth opportunities through its insurtech solutions. To date, over 75 insurer and business partners from industries as varied as fintech and ecommerce to logistics and telecommunications employ Igloo’s technology in various forms to expand revenue streams, alleviate operational inefficiencies or access new capabilities without building out tech teams or infrastructure.
“Given that APAC insurers allocate only 2-3% of their Gross Written Premiums (GWP) to technology, the industry faces a significant digital gap. Enhancing digitalization capabilities is not optional. It is imperative in today’s landscape. Igloo Tech Solutions is designed to bridge this divide, offering insurers the tools they need to modernize operations, enhance customer experiences, and drive rapid growth,” said Raunak Mehta, Igloo Co-Founder and CEO.
AI capabilities key focus
Igloo Tech Solutions and its suite of modular offerings—Igloo Agent, Igloo Consumer, and Igloo Partner—powered by the no-code core platform Turbo is designed with flexibility in mind. Each solution is modular and customizable to meet the specific needs of businesses, whether they’re looking to optimize agent networks, create seamless consumer experiences, or integrate advanced claims management.
Igloo is also quickly developing more AI capabilities to power its Tech Solutions. To wit, its AI Claims Agent allows users to be guided seamlessly via chat to file their claims smoothly and upload relevant documents within minutes. Claims are approved or rejected instantly, along with detailed reasons to help users rectify erroneous claim submissions, alleviating claims teams overheads and improving customer satisfaction.
AI Fraud Detection, which further enhances claims processing, assesses claim submission parameters and automatically files fraud cases and notifies claims and fraud teams. Combining OCR tech and LLM capabilities, AI Fraud Detection understands contextual data and semantics, detecting falsified and inconsistent claims and more.
“No one is better placed than Igloo to realise how AI and Agentic AI can change the way insurance is bought, sold and managed,” said Mehta. “Our years of working closely with insurers, intermediaries, distribution partners, operations and claims teams helps us to have a firm grasp on their challenges. We are making great strides in developing AI capabilities at various touchpoints to make our Tech Solutions even more compelling and unrivalled.”
Early successes and adoption across markets
Igloo Tech Solutions is already seeing early traction with eager adopters.
Igloo Agent has been employed by MSIG Vietnam to drive sales and operational efficiencies with its agent network. Igloo Consumer is helping businesses offer insurance directly to customers, with consumer finance platform Kredivo in Indonesia leveraging it to build a fully integrated insurance marketplace within its app, while mobile wallet TrueMoney uses the solution to make insurance more accessible across its extensive digital ecosystem.
Meanwhile, Igloo Partner has helped a Singapore insurer streamline claims management, enhancing claims processing and improving the customer experience. Cambodian insurer BIMA is in the process of implementing Igloo Partner to expand its distribution by allowing it to embed its insurance products in partner retail stores. Discover how Igloo Tech Solutions can help transform your insurance operations and drive growth at iglooinsure.com/tech-solutions.
-END-
About Igloo
Igloo is a regional full-stack insurtech firm headquartered in Singapore. It has offices in Singapore, Indonesia, Thailand, the Philippines, Vietnam and Malaysia and tech centres in China and India. With a mission of making insurance accessible for all, the firm leverages big data, real-time risk assessment, and end-to-end automated claims management to create B2B2C insurance solutions for platform companies and insurance companies. Igloo’s insurance solutions enable companies to eliminate their exposure to operational risk, create new revenue streams, and optimise and enhance existing products and services. It has partnered with over 75 well-known brand names across the markets in various verticals, including insurance, telecommunications, e-commerce, hospitality, health tech and financial services. Recognized by the industry for its innovations and expertise, Igloo was named ‘Insurtech of the Year’ in the 2023 and 2024 Asia Fintech Awards.
For more information, please visit https://iglooinsure.com/.
For Media Queries:
PRecious Communications for Igloo
Email: Igloo@preciouscomms.com