Pet Insure is an insurance designed for pets and their owners. Pet Insure offers a 3-in-1 package benefit such as medical reimbursement, pet owner’s liability, and 24/7 pet owner’s personal accident cover.

The coverage mainly consists reimbursement for pet’s medical care, pet’s burial assistance due to euthanasia, owner’s legal liabilities due to pet’s actions, owner’s personal accident whose age is within 18-64 years old.

You can avail of Pet Insure if you:

• Are within 18-75 years old
  
• Are a Filipino or legal Philippine resident
  
• Have a GCash account
  
• Have a house dog pet between the age of 6 month and 8 years

No, the insured must be the one to purchase and provide pertinent details and declarations with respect to the pet to be insured.

There is no limit to the number of policies you may purchase under your name, provided each policy covers a different pet, satisfying that only one (1) policy shall be in force per pet per policy period. Provided further that the maximum allowable cumulative limit for Personal Accident Cover shall be PHP 100,000.00 only, regardless of the number of insured pets or policies in force.

Payments will be deducted from your GCash wallet.

You will need to activate your policy within seven days. Otherwise, your policy can never be activated.

Your coverage begins at 12:01 AM Philippine Standard time the day following the date of activation.

Pet Insure has a waiting period of 14 days from the effectivity of the policy in respect of Section 1 – Medical Reimbursement. During such time, if pet is diagnosed or suffers from any injuries, sickness or illness, any expense necessarily incurred to relieve pet of such condition shall not be recoverable or reimbursible from the policy.

After purchase, click on your policy in GInsure > My Insurance Products. You’ll be directed to the Policy Page where you can submit claims.

Or you may send a claim request directly by accessing the link: https://www.malayanonline.com/makeaclaim

The claim proceeds for Pet Insure are paid through fund transfer. Please present the following required documents:

• Certification bearing bank account details (preferably RCBC account; other bank accounts will still be subject for management’s approval) duly signed by the insured (template will be provided)
• Valid ID of the signatory on the release documents
• Any document that will prove or show insured’s bank details
• Signed release document (template will be provided)

This is subject to the submitted official receipts for reimbursement and the limit of coverage. Items excluded on the policy will not be reimbursed.

Should you have any concerns, You may: 

Call Malayan Insurance at (632) 8628-8628 or (632) 8242-8888 local 8628;

Send an email at csc@malayan.com ;
Go to http://www.malayan.com/contact and fill out the form in this link;

Visit Malayan Insurance customer service Counter at 4th Floor Yuchengco Tower, 500 Quintin Paredes Street, Binondo, Manila