Pet Insure Plan

Affordable pet protection for dogs, from PHP 650

How to buy on the GCash app

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malayan insurance

Protect your dog with the Pet Insure plan, powered by Igloo

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    Vet bills can sometimes cause financial shock to pet owners. Ease your financial burden and get reimbursed for costly medical expenses.

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    3-in-1 package benefits such as medical reimbursement, pet owner’s liability, and 24/7 pet owner’s personal accident cover.

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    Choose from five affordable plans to suit your budget and coverage needs.

    What’s covered?

    Medical Reimbursement

    Your pet requires consultation, tests, scans, surgery, hospitalization, and medication

    Cruciate Ligament Injuries

    Your pet has sustained cruciate ligament injuries

    Burial Assistance

    Cremation or burial expense if your pet had to be euthanised

    Owner’s Liability

    You incur legal liabilities to third party due to your pet’s actions

    What’s not covered?

    Injury by the Owner

    Pet injury or loss of life which resulted from intentionally inflicted injury by the owner or any of the owner’s family members

    Death other than Euthanasia

    The death/killing of the insured pet other than euthanasia

    Pets for Special Tasks

    Pets raised and used for special activities, in terms of stunt, police, fighting, sport

    Affordable plans, from PHP 650

    • Protection periodPrice
    • 1 monthPHP 650
    • 3 monthsPHP 1,250
    • 6 monthsPHP 2,400
    • 9 monthsPHP 2,850
    • 12 monthsPHP 3,200

    The pet protection recommended by pet owners and veterinary professionals

      “Like how I protect my family, I got Luffy Pet Insure to financially secure a happy future for him.”

      Sarah Jayne Balbidadezowner of Luffy B, the Philippines’ most famous smiling dog
      sarah jayne baldidadez

      “Should any of my husky pack members get sick, I’m prepared to care for them thanks to the financial safety net provided by Pet Insure.”

      Husky Pack TV@huskypacktv
      Sai Datinguinoo

      “Vet bills easily rack up in times of emergency. Pet Insure ensures dogs have adequate coverage for their needs on rainy days.”

      Arah Virtuciostudent veterinarian and owner of four beautiful dogs - Oreo, Hersheys, Kisses and Mochi
      arah virtucio

    Pet Insure (Dogs) is available via the GCash app

    To apply, follow these steps or watch the video tutorial here:

    Step 1: Launch the GCash app
    Step 2: Tap GInsure
    Step 3: Tap Lifestyle Insurance
    Step 4: Tap Pet Insure (Dogs)
    Make sure your account is fully verified before proceeding.
    Step 5: Read through the details then tap Next
    Step 6: Answer the lifestyle questions to see your eligibility for the product. Tap Next
    Step 7: Select the coverage level that suits your needs. Tap Next
    Step 8: Confirm your details and tick the checkbox if you agree to the terms and conditions. Tap Confirm and Pay
    Step 9: Review payment then tap Agree to pay the amount using your GCash balance

    Done!

    Start your pet protection journey

    Getting started is easy

    Buy now via the GCash app

    Frequently Asked Questions

    • What is Pet Insure?

      Pet Insure is an insurance designed for pets and their owners. Pet Insure offers a 3-in-1 package benefit such as medical reimbursement, pet owner’s liability, and 24/7 pet owner’s personal accident cover.

    • What is covered?

      The coverage mainly consists reimbursement for pet’s medical care, pet’s burial assistance due to euthanasia, owner’s legal liabilities due to pet’s actions, owner’s personal accident whose age is within 18-64 years old.

    • Can I buy this product?

      You can avail of Pet Insure if you:

      • Are within 18-75 years old
      • Are a Filipino or legal Philippine resident
      • Have a GCash account
      • Have a house dog pet between the age of 6 month and 8 years
    • Can I buy it for someone else?

      No, the insured must be the one to purchase and provide pertinent details and declarations with respect to the pet to be insured.

    • How many policies can I buy?

      There is no limit to the number of policies you may purchase under your name, provided each policy covers a different pet, satisfying that only one (1) policy shall be in force per pet per policy period. Provided further that the maximum allowable cumulative limit for Personal Accident Cover shall be PHP 100,000.00 only, regardless of the number of insured pets or policies in force.

    • How do I pay for my insurance?

      Payments will be deducted from your GCash wallet.

    • What shall be done after purchase?

      You will need to activate your policy within seven days. Otherwise, your policy can never be activated.

    • When will my coverage start?

      Your coverage begins at 12:01 AM Philippine Standard time the day following the date of activation.

    • What is the waiting period for Pet Insure?

      Pet Insure has a waiting period of 14 days from the effectivity of the policy in respect of Section 1 – Medical Reimbursement. During such time, if pet is diagnosed or suffers from any injuries, sickness or illness, any expense necessarily incurred to relieve pet of such condition shall not be recoverable or reimbursible from the policy.

    • How do I make a claim?

      After purchase, click on your policy in GInsure > My Insurance Products. You’ll be directed to the Policy Page where you can submit claims.

      Or you may send a claim request directly by accessing the link: https://www.malayanonline.com/makeaclaim

    • How are the benefits paid out?

      The claim proceeds for Pet Insure are paid through fund transfer. Please present the following required documents:

      • Certification bearing bank account details (preferably RCBC account; other bank accounts will still be subject for management’s approval) duly signed by the insured (template will be provided)
      • Valid ID of the signatory on the release documents
      • Any document that will prove or show insured’s bank details
      • Signed release document (template will be provided)
    • How much can I get from my Pet Insure?

      This is subject to the submitted official receipts for reimbursement and the limit of coverage. Items excluded on the policy will not be reimbursed.

    • More questions or concerns?

      Should you have any concerns, You may:

      Call Malayan Insurance at (632) 8628-8628 or (632) 8242-8888 local 8628;

      Send an email at csc@malayan.com;
      Go to https://www.malayan.com/contact and fill out the form in this link;

      Visit Malayan Insurance customer service Counter at 4th Floor Yuchengco Tower, 500 Quintin Paredes Street, Binondo, Manila

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