Comprehensive e-Commerce Protection

Holistic, risk-mitigating insurance solutions tailored to guard customer’s buying journey and shield online businesses against unexpected risks.

  • Order fulfilment

  • Order cancellation

  • Package damage & loss

  • Return of goods

Contact SalesBusiness solution
shopee
lazada
bukalapak
bhinneka
blibli
etmall
shoppable

Comprehensive E-commerce protection, tailored to your businesses

How it works
  • Buyers

    • Pure API plug-in

    • Renewal support at customers’ convenience

    • Subscription-based service portal for sellers

    • Easy use of offering/Policy & claim tracker

    Opt for protection at checkout

    Buyers are offered the possibility to make a secure online purchase with an insurance option. At the time of checkout, the buyer can choose to add insurance protection, safeguarding their purchase from unexpected issues or losses.

    Seamlessly embedded in your customers’ journeys

    This aspect of e-Commerce insurance is all about providing a smooth shopping experience. It is flawlessly integrated within the buyer’s journey from browsing products to finalising their purchase. No disruption, only enhanced customer satisfaction.

    All in one simple API integration

    Our e-Commerce insurance is extremely easy to integrate thanks to the all-in-one API. With this simplified process, business can incorporate our insurance solution into their existing platforms, providing a comprehensive safety net to their customers with little to no effort.

  • Sellers

    • Pure API plug-in

    • Renewal support at customers’ convenience

    • Subscription-based service portal for sellers

    • Easy use of offering/Policy & claim tracker

    Subscribe with one-off registration

    Sellers can easily subscribe to our comprehensive e-Commerce insurance with a one-time registration. This process is fast and straightforward, freeing you from repetitive sign-ups and letting you focus on what truly matters - your business growth.

    All-in-one service portal for orders & claims tracking

    Our insurance solution provides sellers with an intuitive all-in-one portal. This platform allows you to track orders and manage insurance claims simultaneously, thus simplifying the administration process and allowing for clearer oversight of your operations.

    Auto-claim payments with digital data exchange

    In the unfortunate event of a claim, sellers won’t have to stress over paperwork. Through our digital data exchange system, claim payments are automatically processed. This means faster resolution times and less hassle, giving you more time to concentrate on your business activities.

Proven insurance products suitable for e-Commerce partners' customers

Through cutting-edge technology, we offer insurance services tailored to modern e-Commerce operations

Insurance products
extended warranties

Extended warranties

This type of insurance provides additional coverage beyond the original manufacturer’s warranty. It typically covers repairs or replacement of items due to issues such as mechanical breakdown or failure.

phone protection

Phone screen protection & Mobile360

Phone Screen Protection and 360-protection insurance plans cover damage to your phone’s screen and provide comprehensive protection against physical damage, theft or loss, respectively. They offer relief from high out-of-pocket costs for repairs or replacements, and secure your valuable device against unforeseen incidents.

electronic gadgets

Electronic gadget insurance

From smartphones to laptops, secure your essential technology with our gadgets insurance. It provides coverage for theft, loss, damage, providing you the peace of mind to enjoy and utilise your devices freely.

business interruption

Business interruption and liability insurance for MSMEs

This coverage is designed for Micro, Small, and Medium Enterprises (MSMEs) to protect against losses from interruptions in business operations and liability claims. It helps keep businesses confidently operational in uncertain circumstances.

returns

Transit (returns and failed deliveries)

Our specialised policy for failed deliveries or transit issues provides protection against monetary losses due to unforeseen delivery complications, ensuring continued profitability.

product liability

Product liability

This offers coverage for accidental damage, theft, and sometimes loss of the product. It provides assurance for consumers, safeguards their purchases post-sale, and potentially saves them from significant replacement costs.

Why e-Commerce partners work with Igloo?

Why Igloo?

Omnichannel integration

Be it online or offline, this ensures that customers have a consistent experience regardless where they choose to interact with your business.

Versatile insurance recommendation

With our unified API, a wide range of insurances can be recommended, which simplifies the process of offering insurance products and services to your customers.

Subscription-based protection

We offer innovative subscription-based protection that allows you to adjust the level of coverage as and when you need. Our uncomplicated, streamlined plans make it simple to manage your policy and ensure a consistent level of protection.

Effortless claim process

Our claim procedure is swift and intuitive, resulting in an effortless and fast-paced claims experience designed to ease the burden during a stressful time.

Ready to drive business growth?

Learn how Igloo can help integrate customised insurance solutions into your platform. You can also contact us to design a tailored package for your business

Contact us
Igloo for biz form

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