About the product

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Vet bills can sometimes cause financial shock to pet owners. Ease your financial burden and get reimbursed for costly medical expenses.

3-in-1 package benefits such as Medical Reimbursement, Pet Owner’s Liability, and 24/7 pet owner’s personal accident cover.

Choose from five affordable plans to suit your budget and coverage needs.

What is covered in the pet insurance plan?

What's Covered?


Medical Reimbursement

Your pet requires consultation, tests, scans, surgery, hospitalization, and medication


Cruciate Ligament Injuries

Your pet has sustained cruciate ligament injuries


Burial Assistance

Cremation or burial expense if your pet had to be euthanised


Owner’s Liability

You incur legal liabilities to third party due to your pet’s actions

What's not covered?


Injury by the Owner

Pet injury or loss of life which resulted from intentionally inflicted injury by the owner or any of the owner’s family members


Death other than Euthanasia

The death/killing of the Insured Pet other than Euthanasia


Pets for Special Tasks

Pets raised and used for special activities, in terms of stunt, police, fighting, sport

Affordable plans, from PHP 650

The pet insurance recommended by pet owners and veterinary professionals

Pet Insure (Dogs), powered by Igloo, is available via the GCash app​

To apply, follow these steps or watch the video tutorial here:

Step 1: Launch the GCash app
Step 2: Tap GInsure
Step 3: Tap Lifestyle Insurance
Step 4: Tap Pet Insure (Dogs)
Make sure your account is fully verified before proceeding.
Step 5: Read through the details then tap Next
Step 6: Answer the lifestyle questions to see your eligibility for the product. Tap Next
Step 7: Select the coverage level that suits your needs. Tap Next
Step 8: Confirm your details and tick the checkbox if you agree to the terms and conditions. Tap Confirm and Pay
Step 9: Review payment then tap Agree to pay the amount using your GCash balance

Done!

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Getting started is easy

Start your pet protection journey

Frequently Asked Questions

Pet Insure is an insurance designed for pets and their owners. Pet Insure offers a 3-in-1 package benefit such as Medical Reimbursement, Pet Owner’s Liability, and 24/7 pet owner’s personal accident cover.

The coverage mainly consists reimbursement for pet’s medical care, pet’s burial assistance due to euthanasia, owner’s legal liabilities due to pet’s actions, owner’s personal accident whose age is within 18-64 years old.

You can avail of Pet Insure if you:

  • Are within 18-75 years old
    are a Filipino or legal Philippine resident
  • Have a GCash account
  • Have a house dog pet between the age of 6 month and 8 years

No, the insured must be the one to purchase and provide pertinent details and declarations with respect to the pet to be insured.

There is no limit to the number of policies you may purchase under your name, provided each policy covers a different pet, satisfying that only one (1) policy shall be in force per pet per policy period. Provided further that the maximum allowable cumulative limit for Personal Accident Cover shall be PHP 100,000.00 only, regardless of the number of insured pets or policies in force.

Payments will be deducted from your GCash wallet.

You will need to activate your policy within seven days. Otherwise, your policy can never be activated.

Your coverage begins at 12:01 AM Philippine Standard Time the day following the date of activation.

Pet Insure has a waiting period of 14 days from the effectivity of the policy in respect of Section 1 – Medical Reimbursement. During such time, if pet is diagnosed or suffers from any injuries, sickness or illness, any expense necessarily incurred to relieve pet of such condition shall not be recoverable or reimbursible from the policy.

After purchase, click on your policy in GInsure > My Insurance Products. You’ll be directed to the Policy Page where you can submit claims.

Or you may send a claim request directly by accessing the link: https://www.malayanonline.com/makeaclaim

  • The claim proceeds for Pet Insure are paid through Fund Transfer. Please present the following required documents:
    Certification bearing bank account details (preferably RCBC account; other bank accounts will still be subject for management’s approval) duly signed by the Insured. (Template will be provided)
  • Valid ID of the signatory on the release documents
  • Any document that will prove or show Insured’s bank details
  • Signed Release Document (Template will be provided)

This is subject to the submitted official receipts for reimbursement and the limit of coverage. Items excluded on the policy will not be reimbursed.

Should you have any concerns, You may: 

Call Malayan Insurance at (632) 8628-8628 or (632) 8242-8888 local 8628;

Send an email at csc@malayan.com ;
Go to http://www.malayan.com/contact and fill out the form in this link;

Visit Malayan Insurance Customer Service Counter at 4th Floor Yuchengco Tower, 500 Quintin Paredes Street, Binondo, Manila

PET INSURE (Dogs)
Medical Reimbursement

Max PHP 30,000
per occurrence

Max PHP 100,000
in aggregate

Crucial Ligament Injuries*
Max PHP 15,000

maximum reimbursement limit per leg

Burial Assistance (Euthanasia) 
PHP 10,000
Owner’s Liability (Third Party)

Max PHP 50,000
per occurrence

Max PHP 250,000
in aggregate

Personal Accident Cover (for Pet Owner)** 

Max PHP 50,000
for Accidental Death

Max PHP 50,000
for Total Permanent Disability

Max PHP 50,000
for Disablement or Dismemberment***

*Limit forms part of and not in addition to the Medical Reimbursement limit
**Subject to a maximum accumulated limit of PHP 100,000.00 per insured pet owner with multiple policies
***Subject to schedule of indemnity relative to extent of injury

Insurance for your Pet

Terms And Conditions

Bằng việc ấn vào nút “Đăng ký ngay”, bạn cam kết cho phép chúng tôi quản lý, lưu trữ và sử dụng toàn bộ hoặc một phần thông tin mà bạn đã cung cấp với thời gian không xác định nhằm mục đích tiếp thị và nghiên cứu thị trường mà không cần thêm bất kỳ sự chấp thuận nào khác. Đồng thời, bạn cam kết đồng ý với Chính sách bảo mật của Igloo.
VN contact number: 0888 994 664

VN email
Partnership: cs.vn@igloo.insure
Agency: cs.agency.vn@iglooinsure.com